WorkWell Skills and Employment Advice Service – Satisfaction Survey.

1. Overall satisfaction
How satisfied were you with the support you received from your Skills and Employment Advisor?
Very satisfiedSatisfiedNeutralDissatisfiedVery dissatisfied

2. Type of support received
What kinds of support did you receive? (tick all that apply)
CV writing and applicationsJob searchingInterview preparationTraining or course referralsConfidence building / career coachingOther (please specify):


3. Experience of support
Did you feel listened to and supported during your appointment(s)?
Yes, completelySomewhatNo

4. Progress towards goals
Did the support help you move closer to your employment or training goals?
Yes, definitelyA littleNot yetToo early to say

5. Confidence in job search
As a result of the support, do you feel more confident in your ability to search and apply for jobs?
Yes, much more confidentYes, a little more confidentNo changeLess confident

6. Outcomes achieved
Have you achieved any of the following as a result of the support? (tick all that apply)
Secured a job interviewStarted a new jobEnrolled in a training course or educationStarted volunteeringIncreased my confidence in job searchingImproved my CV or applicationsBetter understanding of my skills and strengthsNo change yetOther (please specify):


7. Most helpful aspects
What did you find most helpful about the service?


8. Areas for improvement
What one thing could we do to improve our service?






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